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About iService

iService is an online customer service/resource center developed to efficiently field questions, concerns and updates in a timely fashion. It is a central website where requests can be sent directly to iPipeline. The requests are electronically sent to the desktop of the appropriate staff at iPipeline as well as to you, the sender. Each request is assigned a tracking number so that you can monitor it every step of the way. Every time an iPipeline employee updates your request, you will be automatically notified via e-mail. This system monitors and tracks every request from start to finish and files it in a personal history log. iPipeline employees monitor iService daily to ensure efficient and timely work flow and adherence to service level agreements.


iService Announcements

3/24/2017 1:12:00 PM iPipeline Notification

IMPORTANT

iService is being replaced with a new greatly improved version (Learn more).

If you are an existing user and want early access, please email support@ipipeline.com for instructions on how to register for a new login.




3/20/2017 4:18:00 PM New York Life
Annuity rates have been updated to reflect the 3/20/2017 annuity rate change.
3/20/2017 New York Life
The annuity rates have been updated to reflect the 3/20/2017 rate change.
3/14/2017 New York Life
Annuity rates have been updated to reflect the 3/13/2017 annuity rate change.
3/7/2017 North American Company for Life and Health Insurance
3/6/17: North American Company is now offering web-based illustration software on all single life insurance products. Turn them on today!
3/1/2017 Columbus Life Insurance
Annuity rates have been updated to reflect the 3/01/17 annuity rate change.
3/1/2017 Integrity Life, National Integrity
Annuity rates have been updated to reflect the 3/1/2017 annuity rate change.
2/27/2017 Prudential
Prudential has introduced new rates on their Term Essential Series effective 02/27/2017.
2/27/2017 Principal Life Insurance Company
Annuity rates have been updated to reflect the 2/27/2017 annuity rate change for Principal Select Series.
2/27/2017 New York Life
Annuity rates have been updated to reflect the 2/27/2017 annuity rate change.
2/13/2017 Banner and William Penn (NY)
Banner Life and William Penn (NY) have introduced new rates on their OpTerm Series effective 02/13/2017.
Have questions or need help?
Call us at (800) 758-0824 or e-mail support@ipipeline.com