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About iService

iService is an online customer service/resource center developed to efficiently field questions, concerns and updates in a timely fashion. It is a central website where requests can be sent directly to iPipeline. The requests are electronically sent to the desktop of the appropriate staff at iPipeline as well as to you, the sender. Each request is assigned a tracking number so that you can monitor it every step of the way. Every time an iPipeline employee updates your request, you will be automatically notified via e-mail. This system monitors and tracks every request from start to finish and files it in a personal history log. iPipeline employees monitor iService daily to ensure efficient and timely work flow and adherence to service level agreements.
iService Announcements
1/23/2012 11:58:00 AM Western National Life/First Sun America
Annuity rates for Western National Life and First Sun America have been updated to reflect the 01/23/2012 rate change.
1/17/2012 2:29:00 PM Principal Life Insurance Company
iPipeline is pleased to announce the availability of 2 disability products for Principal Life Insurance Company. We now have available in FormsPipe Key Person Replacement and Key Person Replacement GSI. Please be sure to update your profiles to include these!
1/13/2012 12:56:00 PM Principal National Life Insurance
iPipeline is pleased to announce the availability of VUL Income III in FormsPipe to add to your profile for Principal National Life Insurance.
1/13/2012 12:52:00 PM National Integrity Life Insurance
MultiVantage is now available to add to your formspipe and Annuity Profile.
1/13/2012 12:49:00 PM Integrity Life Insurance Company
MultiVantage is now available to add to your FormsPipe and Annuity Profile.
1/12/2012 11:40:00 AM Union Central
The company name has been changed in our system from Union Central / Ameritas Life / Ameritas Life of NY to Ameritas Life / Ameritas Life of NY / Union Central.
1/5/2012 10:09:00 AM Pacific Life Insurance Company
Forms are now available for the Pacific Prime IUL product.
1/4/2012 5:37:00 PM Equitrust Life
The MarketPower Bonus Index & MarketBooster Index annuities are now available in FL.
1/3/2012 12:20:00 PM John Hancock
New rates for the UL-G 12 product are now available for quoting.
1/2/2012 11:09:00 AM The Standard Insurance Company
Annuity rates for The Standard Insurance Company have been updated to reflect the 1/1/2012 rate change.
12/30/2011 4:32:00 PM Transamerica Family Markets
The Champion Term II and Ultima Champion term products have been disabled effective 12/31/2011.
12/29/2011 3:19:00 PM Equitrust Life
The following annuities are no longer available for sale in NV:
MarketPower Index
MarketTwelve Index
MarketTen Bonus Index
MarketBooster Index
12/27/2011 10:56:00 AM Western National Life/First Sun America
Annuity rates for Western National Life and First Sun America have been updated to reflect the 12/27/2011 rate change.
12/27/2011 9:58:00 AM Security Benefit Life
Annuity rates for Lighthouse Select Annuity 1, 3, 5 and 7 year have been updated to reflect the 12/26/2011 rate change.
12/15/2011 6:03:00 PM American General Life Companies
On December 17, 2011, American General Life Companies - NY only (USL) will be available for use on the iPipeline platform. If you already have American General Life Companies assigned to your iService profile, and have NY enabled, American General Life Companies - NY only (USL) will be automatically assigned. If not, you can use iService to attach American General Life Companies - NY only (USL) to your profile.
12/13/2011 11:55:00 AM Fidelity & Guaranty Life
Annuity rates for FG AccumulatorPlus 10 & 14 are now available.
12/9/2011 10:45:00 AM United of Omaha
New rates are available for Guaranteed Universal Life Products
12/8/2011 9:25:00 AM John Hancock
As of 12/8/11 John Hancock will only quote the annual mode for their ul products.
12/1/2011 1:36:00 PM Fidelity & Guaranty Life
The Index Escalator & Index Safety annuity rates have been discontinued by the carrier.
11/28/2011 6:39:00 PM West Coast Life | Protective Life
The West Coast Life carrier is no longer available for use, as of end of day 11/28/2011. Protective Life (Independent/BGA) is available to add to your iService profile for Forms | Product Information | Quote Comparison | Annuity Rates.
11/14/2011 4:19:00 PM Carrier Financial Strength Ratings
In an effort to keep our prices as low as possible, iPipeline has chosen to remove the ratings of several agencies from our solutions. This includes ratings from Moody’s, Fitch and Standard & Poor’s. The decision was made due to increased costs incurred from those agencies for access to ratings and our continued efforts to avoid passing on these types of increases to our customers. Ratings from A.M. Best will still be available within iPipeline solutions.
11/7/2011 10:31:00 PM Nationwide
Nationwide YourLife Indexed UL is now available to add to your FormsPipe Profile.
11/7/2011 3:55:00 PM Carrier Financial Strength Ratings
In an effort to keep our prices as low as possible, iPipeline has chosen to remove the ratings of several agencies from our solutions. This includes ratings from Moody’s, Fitch and Standard & Poor’s. The decision was made due to increased costs incurred from those agencies for access to ratings and our continued efforts to avoid passing on these types of increases to our customers. Ratings from A.M. Best will still be available within iPipeline solutions.
10/31/2011 7:18:00 AM John Hancock
New rates for John Hancock Term are now available for quoting.
10/28/2011 1:58:00 PM LifePipe Upgrade
We are excited to inform you that this weekend we will be updating the LifePipe XRAE integration with the following carrier profiles:

Centrian (SBLI CT)
Prudential Financial - UL

To learn more, please contact support@ipipeline.com
10/13/2011 4:31:00 PM United of Omaha
The United of Omaha Pre-Packaged Plans rates are available to be added to your Long Term Care quote engine. Please contact support@ipipeline.com to have that product added to your profile.
10/13/2011 4:30:00 PM United of Omaha
The United of Omaha Flex rates are available to be added to your Long Term Care quote engine. Please contact support@ipipeline.com to have that product added to your profile.
10/3/2011 11:03:00 AM  John Hancock
Forms for the Universal Life - Indexed UL product are now available.
10/3/2011 8:48:00 AM  Western Reserve Life
Western Reserve Life has withdrawn their TermPlus II & TermPlus products effective October 1, 2011.
10/3/2011 8:45:00 AM  Transamerica Life Insurance Company
Transamerica has withdrawn their Trendsetter Super product effective October 1, 2011. The Trendsetter Super YRT product is still available for sale.
9/30/2011 4:15:00 PM  Principal National Life Insurance Company
Principal Universal Life Protector IV to Age 100 and Principal Universal Life Protector IV to Age 121 are now available to add to your rates profile.
9/30/2011 4:15:00 PM  Principal Life Insurance Company
Principal Universal Life Protector IV to Age 100 and Principal Universal Life Protector IV to Age 121 are now available to add to your rates profile.
9/28/2011 2:31:00 PM Americo
The Home Mortgage Series has been broken down into the following individual products:
Term:
  • HMS100
  • HMS125
  • HMS w/ADB
    Universal Life:
  • HMS100 CBO
  • HMS125 CBO
    The new product versions are now available to be added to your forms profile.
    • 9/27/2011 1:19:00 PM John Hancock
    Annuity rates are now available for the JH Signature & Inflation Guard products. The JH Elect product has been discontinued in our system.
    9/26/2011 8:15:00 AM ING Reliastar Life Insurance Company of NY
    ING IUL-GDB NY forms are now available.
    9/26/2011 8:15:00 AM ING Security Life of Denver Insurance Company
    ING IUL-GDB forms are now available.
    9/19/2011 10:34:00 AM The Hartford
    Bicentennial Freedom III UL NY is now available to add to your rates profile.
    9/16/2011 10:06:00 PM Transamerica Financial Life Insurance Company
    Forms are now available for the Freedom Global Indexed Universal Life & Freedom Indexed Universal Life products.
    9/16/2011 10:05:00 PM Genworth Life Insurance Company
    New rates for the Colony Term UL product are now available for quoting.
    9/14/2011 2:48:00 PM Protective Life
    Protective Life’s forms for use in the independent agent/brokerage distribution are now located under the “Protective Life (Independent)” carrier listing.
    9/12/2011 10:51:00 AM Banner
    Banner has been added as a participating carrier in the XRAE integration within the LifePipe term quoting tool.
    9/6/2011 9:23:00 AM Pacific Life
    Pacific Income Term rates are no longer available for quoting in LifePipe.
    8/31/2011 12:31:00 PM Aviva Life and Annuity Company
    Aviva annuity forms were recently made available. The Aviva Annuity forms products are now available to be added to your iService Profiles.
    8/26/2011 9:51:00 AM Genworth Life Insurance Company
    The AARP My Future My Plan rates are now available to be added to your LTC quote profile. Please email support@ipipeline.com to have this product added.
    8/23/2011 1:13:00 PM Genworth Life Insurance Company
    Genworth Privileged Choice Flex rates are now available to be added to your LTC quoting profile. Please email support@ipipeline.com to have that product added.
    8/18/2011 1:03:00 PM Genworth Life Insurance Company
    GLIC Priviledged Choice Flex LTC forms are now available to be added to your forms profile.
    8/12/2011 8:45:00 AM Transamerica
    Transamerica TransCare II rates are now available to be added to your LTC quote engine. Please email support@ipipeline.com to have this product added to your profile.
    8/1/2011 11:51:00 AM American National Life Insurance Company of New York
    ANICO NY is now available to add to your list of available suppliers. Please be sure to add appropriate Service Types and products to your forms profile.
    7/29/2011 8:17:00 AM Transamerica Life Insurance Company
    Global IUL II & Freedom Index Universal Life II forms are now available to add to your forms profile.
    7/25/2011 4:56:00 PM Protective Life
    Effective 8/1/2011, Protective Life will be replacing/updating a number of their fixed life insurance forms including the application packet. As a result, some of the current forms have been flagged to expire. Please note that Protective Life will continue to accept the current forms for an extended period of time.
    7/25/2011 7:29:00 AM Pacific Life
    Forms for Pacific Prime VUL & Pacific Prime VUL-NY are now available.
    7/21/2011 3:43:00 PM Security Mutual Life Insurance Company of NY
    LT Security Plus is now available to add to your rates, product information and forms profiles.
    7/20/2011 11:09:00 AM Transamerica Financial
    New rates for the Transamerica Financial Trendsetter Super products are now available for quoting.
    7/20/2011 11:01:00 AM Prudential Financial
    Policyholder Services are now available to add to your FormsPipe profile in iService.
    7/20/2011 10:57:00 AM Prudential Financial
    Prudential has changed their variable universal life product naming convention in our system.
    Old Products:
  • Full Application - Variable Universal Life & Xpress Quick Form - Variable Universal Life
    New Products:
  • VUL Protector Long Application, Custom Premier Long Application, VUL Protector Worksheet & Custom Premier Worksheet
    • 7/20/2011 10:55:00 AM Prudential Financial
    Prudential has changed their universal life product naming convention in our system.
    Old Products:
  • Full Application - Universal Life & Xpress Quick Form - Universal Life
    New Products:
  • Universal Plus Long Application, Universal Protector Long Application, Universal Plus Worksheet & Universal Protector Worksheet
    • 7/20/2011 10:52:00 AM Prudential Financial
    Prudential has changed their term product naming convention in our system.
    Old Products:
  • Full Application - Term Life & Xpress Quick Form - Term Life
    New Products:
  • Return of Premium Term Long Application, PruTerm WorkLife 65 Long Application, Term Elite Long Application, Term Essential Long Application, Return of Premium Term Worksheet, PruTerm WorkLife 65 Worksheet, Term Elite Worksheet, & Term Essential Worksheet
    • 7/18/2011 7:38:00 AM  Prudential Financial
    New rates for the Term Essential, Term Elite, UL Protector (To Age 100) and UL Protector (To Age 121) are now available for quoting.
    7/11/2011 3:50:00 PM The Genworth Financial Companies
    The new Colony Lifelong UL is now available on iGO(available in all states except NY).
    7/1/2011 9:52:00 AM Prudential Financial
    Prudential Term, UL, VUL products are now eligible for e-Submission on iGO
    6/28/2011 12:02:00 PM United of Omaha
    Guaranteed Universal Life, Guaranteed Universal Life to Age 90, Guaranteed Universal Life to Age 95 and Guaranteed Universal Life to Age 100 are now available to add to your rates profiles.
    6/24/2011 6:18:00 AM LifePipe Release available as of Monday 6/27/2011
    As of Monday 6/27/2011, LifePipe will include support for IE 7/8/9, Firefox 3.6/4.0, Chrome 12 and Safari 5 browsers.
    6/13/2011 10:30:00 AM West Coast Life
    A new version of the LifeTime Platinum III 1/11 product has been made available to add to your rates profiles. This version will quote Level Pay with Lapse Protection to age 100. The LifeTime Platinum III 1/11 product that quotes to age 121 is still available.
    6/13/2011 10:30:00 AM Protective Life
    A new version of the Protective Centennial G II 1/11 product has been made available to add to your rates profiles. This version will quote Level Pay with Lapse Protection to age 100. The Protective Centennial G II 1/11 product that quotes to age 121 is still available.
    6/13/2011 9:33:00 AM SBLI - Centrian
    SBLI is doing business in Connecticut as CENTRIAN LIFE INSURANCE. Be sure to add Centrian to your list of carriers so that when you run CT quotes you will not miss out quoting these rates!
    6/9/2011 2:26:00 PM Sagicor Life
    The Platinum Series Universal Life product is now available to add to your rates profile.
    6/7/2011 4:58:00 PM Lincoln National Life Insurance Company
    Lincoln LifeElements Term 2011 is now available to add to your product information, forms selection, and quoting profiles.
    6/7/2011 6:40:00 AM Prudential Financial
    WorkLife 65 rates are now available. The product can be selected directly to view a premium quote or it will also automatically display under certain relevant level periods. For example, if the age is 51-55 and a 10 year level period is chosen, a WorkLife 65 quote will be produced.
    6/6/2011 1:48:00 PM Security Benefit Life
    Security Benefit Life is now available to add to your list of suppliers. They have 2 service types available, New Business and Supplemental. The Lighthouse Select Annuity product is available to add to your forms profile.
    6/2/2011 9:55:00 AM Allianz Life Insurance Company of North America
    The new Life Pro + product is now available to add to your Forms and Product profiles.
    6/1/2011 7:46:00 AM Fidelity & Guaranty
    Prosperity Elite 7, 10, & 14 are now available to add to your rate and form profiles.
    5/31/2011 7:54:00 PM North American Company for Life and Health Insurance
    The Custom Guarantee (Gen 6) is now available to add to your product information profiles. Quoting is also available for the new Custom Guarantee (Gen 6) product.
    5/25/2011 7:06:00 PM North American Company for Life and Health Insurance
    Annuity rates have been updated.
    5/11/2011 5:24:00 PM AXA Equitable Life
    The Athena UL Series 152 product is now available to add to your forms and product information profiles.
    5/11/2011 12:23:00 PM Security Mutual Life Insurance Company of NY
    LT Security Plus is now available in NY and may be added to your forms and product information profiles.
    5/6/2011 1:34:00 PM American National
    Executive UL SI is now available to add to your forms profile.
    5/4/2011 1:13:00 PM John Hancock
    Please contact support@ipipeline.com to have the Custom Care III rates added to your LTC profile.
    5/2/2011 7:30:00 AM John Hancock
    Forms are now available for the Custom Care III product.
    4/20/2011 9:33:00 PM Royal Neighbors of America
    New term rates are now available to add to your rates profile for the Royal Advantage 10, 20 & 30 Yr products.
    4/20/2011 9:31:00 PM Royal Neighbors of America
    Forms are now available to add to your forms profile for the following products:
  • Life Essentials Level Pay to 121
  • Life Essential Life at 65
  • Life Essentials 20 - Pay
  • Youth Essentials Level Pay to 121
  • Youth Essentials 20 - Pay
  • Royal Advantage 10, 20 & 30 Yr
  • Neighbors SIWL
  • Neighbors GDB
  • Secure Life
    • 4/18/2011 7:17:00 AM Prudential Financial
    PruLife® UL Protector (To Age 100) rates are now available for quoting.
    4/12/2011 10:09:00 AM Sagicor Life Insurance Company
    There are new products available to add to your forms profile.
    4/11/2011 5:02:00 PM American General Life
    American General has approved the new rates in our system and they are now available to quote with the 3/31/2011 rates.
    4/8/2011 12:59:00 PM Fidelity & Guaranty Life
    OM Financial has re-branded their name and is now called Fidelity & Guaranty Life and Fidelity & Guaranty Life of NY.
    4/6/2011 7:25:00 AM Transamerica
    New rates are available for the TransTerm product under Transamerica Life Insurance Company & Transamerica Life Insurance Company Family Markets
    3/31/2011 4:42:00 PM Western National Life
    The WNL Power Index Annuity product is available to add to your forms profile.
    3/31/2011 3:51:00 PM Standard Insurance Company
    Advantage Growth Annuity 5 and 7 are available to add to your Forms & Anuuity Product Profiles.
    3/18/2011 9:12:00 AM LTC Updates
    Medamerica FlexCare & Transamerica TransCare Enhanced are available to be added to your LTC profile. Please contact support to get them added.
    3/15/2011 9:16:00 AM Security Benefit Life
    Lighthouse Select Annuity 1, 3, 5 and 7 are now available to add to your annuity product profile.
    3/14/2011 8:25:00 AM North American Company for Life and Health Insurance
    New rates for the ADDvantage Term product are available for quoting.
    3/2/2011 4:13:00 PM ING Security Life of Denver Insurance Company
    SUL-GDB is now available to add to your forms profile.
    3/2/2011 4:12:00 PM ING Reliastar Life Insurance Company of NY
    SUL-GDB NY is now available to add to your forms profile.
    2/28/2011 9:06:00 PM John Hancock
    Rates for the Protection UL product are now available to add to your rates profile
    2/25/2011 10:03:00 AM American General Life Companies
    AG Secure Lifetime GUL is now available to add to your Permanent Product Profile.
    2/24/2011 11:21:00 AM Lincoln Benefit Life
    Legacy Choice II and Legacy Secure II product information is now available to add to your Permanent Product Profile.
    2/22/2011 11:10:00 AM American General Life
    AG Secure Lifetime GUL To Age 90, 95, 100 and 121 are now available to add to your rates profile.
    2/22/2011 6:53:00 AM Minnesota Life
    Eclipse Survivor IUL is now available to add to your forms profile.
    2/18/2011 4:31:00 PM New York Life
    New York Life Secure Select Guarantee Fixed Annuity II product is available 02/21/2011.
    2/18/2011 3:14:00 PM Lincoln Benefit Life
    Legacy Secure II and Legacy Choice II are available to add to your forms profile.
    2/14/2011 8:43:00 AM MetLife and MetLife Investors USA
    Life Applications and Tele-Applications for Universal Life-Joint or Survivorship are available to be added to your forms profile.
    2/9/2011 8:53:00 AM LTC Products - Links updated 2/4/11
    Please click these links to review available LTC products that can be added to your LTC quote engine. To have products added please call support. Products available AK to MO
    Products available MS to WY
    2/2/2011 1:01:00 PM Western Reserve
    TermPlus II product info and forms are available to be added to your profiles.
    1/31/2011 8:38:00 AM Protective PPGA/Institutional
    The Secure T product has been updated with the 1/31 rates for the 10,15 and 20 term lengths.
    1/30/2011 9:09:00 PM West Coast Life
    The Secure T product has been updated with the 1/31 rates for the 10,15 and 20 term lengths.
    1/28/2011 12:47:00 PM Pacific Life & Annuity Company
    The Pacific 10 and Pacific 20 term rates and product information are available for you to add to your quote engine and term product profiles.
    1/26/2011 6:13:00 AM Trans Life
    Rates for the new product, TransTerm, are now available.
    1/24/2011 2:58:00 PM Principal Life
    New rates are in effect for Term Insurance. Term rates, product information and forms are now only available in NY for this carrier.
    1/24/2011 2:56:00 PM Principal National
    New rates are in effect for Term Insurance.
    1/21/2011 12:50:00 PM Aviva/NY
    Empire Solution III rates are now available.
    1/21/2011 10:38:00 AM Banner Life
    New term rates are now available to add to your rates profile for the following products:
  • Life Step UL Pay to age 100; Coverage to age 100
  • Life Step UL Pay to age 121; Coverage to age 121
  • Life Step UL Pay to age 100; Coverage to age 121
    • 1/21/2011 10:00:00 AM Trans Life
    Trendsetter Super rates have been updated.
    1/21/2011 8:13:00 AM Western Reserve
    New rates are effective for TermPlus II.
    1/21/2011 8:06:00 AM Transamerica Family Markets
    New rates are effective for the Ultima Champion Term II product.
    1/18/2011 10:21:00 AM West Coast Life
    Updated WCL LifeTime Platinum III 1/11 rates are available.
    1/17/2011 8:39:00 AM Protective Life PPGA/INSTITUTIONAL
    Updated Protective Centennial G II 1/11 rates are available.
    1/4/2011 4:50:00 PM Principal Life Insurance Co.
    Forms are available for the New product Principal Performance Annuity 7.
    1/4/2011 8:38:00 AM Prudential
    New rates are now available for the Term Essential & Term Elite products.
    1/4/2011 8:38:00 AM Prudential UL
    New rates are now available for the UL Protector product.
    12/30/2010 10:04:00 AM John Hancock
    All New York forms can now be found under John Hancock. John Hancock NY is no longer an available supplier selection.
    12/22/2010 10:18:00 AM MetLife
    DI products are available for you to add to your forms profile.
    12/20/2010 8:04:00 AM Banner Life
    Life Change UL product information and rates are available to be added to your profiles.
    12/14/2010 1:29:00 PM Pacific Life Insurance Company
    The Pacific Prime UL-NLG rates and product information are available for you to add to your quote engine and permanent product profiles.
    12/13/2010 8:37:00 PM ING Security Life of Denver
    The ING IUL-Global Plus product is now available to add to your forms profile.
    12/10/2010 12:43:00 PM NACOLAH
    Annual and Monthly can now be quoted for the Custom Guarantee Generation 5 product.
    12/10/2010 6:51:00 AM ING Reliastar Life Insurance Company
    New rates for the ING ROP Endowment Term product are now available for quoting.
    12/6/2010 11:11:00 AM Nationwide
    Nationwide Trio Select annuity forms are available to be added to your forms profile.
    12/6/2010 9:34:00 AM John Hancock
    New rates for the UL-G 2011 product are now available for quoting.
    12/1/2010 4:11:00 PM Securian Life Insurance Company
    The Advantage Elite Term rates and product information are available for you to add to your quote engine and term product profiles.
    11/24/2010 12:37:00 PM Pacific Life Insurance Company
    The Pacific 10 and Pacific 20 term rates and product information are available for you to add to your quote engine and term product profiles.
    11/22/2010 8:13:00 AM Jackson National and Jackson National Life of NY
    Target Select annuity has been suspended. Forms and rates are no longer available.
    11/22/2010 7:49:00 AM Minnesota Life
    Accumulator UL is now available to add to your forms profile.
    11/19/2010 4:57:00 PM American National
    Select Term with ROP is now available to add to your rates profile.
    11/19/2010 1:24:00 PM OM Financial Life Insurance Company of NY
    OMNY Guarantee-Plus 5 & OMNY Guarantee-Plus 7 sales have been temporarily suspended.
    11/18/2010 7:57:00 AM SBLI/CENTRIAN
    Term rates have been updated for SBLI and CENTRIAN.
    11/15/2010 8:25:00 AM Genworth Companies
    New rates are available for the GenGuard UL product under Genworth Life and Annuity, Genworth Life Insurance Co. and Genworth Life Insurance Co. of NY
    11/9/2010 10:14:00 AM Dearborn National
    Dearborn National annuity products are no longer available in our system.
    11/5/2010 7:51:00 AM ING Reliastar Life Insurance Company of NY
    The Classic Choice and Classic Flex products are no longer available effective 11/5/10.
    11/1/2010 8:47:00 AM New York Life
    Effective 11/1/10: NYL Fixed Annuity, Preferred Fixed Annuity, and Enhanced Fixed Annuity will only offer 1-year and 3-year initial interest rate guarantee periods. 6-year and 7-year guarantee periods will be available under the NYL Secure Term Fixed Annuity II. Also NYL Select 5 Fixed Annuity is no longer available for sale and has been disabled in our rates and forms applications.
    11/1/2010 8:40:00 AM Sagicor Life
    iPipeline is pleased to announce the availability of Sagicor and two of its life products to our forms, life rates and product information platforms. Please be sure to update your profiles to include Sagicor!
    11/16/2008 11:03:00 AM NAILBA-Standard Informal Transmittal Form
    Click here for NAILBA Standard Informal Form
    9/28/2006 8:57:00 AM TROUBLESHOOTING for Access to Website Tools
    Having trouble accessing your iPipeline tools? Receiving a login screen and you have the correct link? Make sure you are using INTERNET EXPLORER AS YOUR BROWSER enable first party cookies, third party cookies and session cookies, close the browser, come back in and your problem should be solved. If you have further issues please contact us directly at 800.758.0824,
    Have questions or need help?
    Call us at (800) 758-0824 or e-mail support@ipipeline.com